LUMORITHENAX Money Back Guarantee Policy

At LUMORITHENAX, we stand by the quality and excellence of our products. Your satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a comprehensive Money Back Guarantee to ensure your peace of mind.

Eligibility

Our Money Back Guarantee is available to all customers who have made purchases directly from our website, lumorithenax.com. This policy applies to all products sold by LUMORITHENAX.

Time Frame

You may request a refund within 30 days from the date of purchase. Please ensure that the product is in its original condition and packaging. Returns must be postmarked within this time frame to qualify for a refund.

Process

1. Contact our Customer Service team via email at [email protected] to initiate the return process. Please include your order number and reason for return.
2. Our team will provide you with a Return Merchandise Authorization (RMA) number and detailed instructions for returning your item.
3. Ship the product back to the address provided, ensuring the RMA number is clearly marked on the package.

Refunds

Once your return is received and inspected, we will process your refund to the original method of payment. Please allow 5-7 business days for the transaction to reflect in your account. Shipping and handling charges are non-refundable.

Exclusions

The Money Back Guarantee does not cover products that have been damaged due to customer misuse, unauthorized repairs, or alterations. Clearance items and gift cards are also non-refundable.

Contact Us

If you have any further questions or require assistance, please reach out to our support team by emailing [email protected] or by calling +1 (555) 123-4567 during business hours.

Thank you for choosing LUMORITHENAX. We appreciate your trust in our products and services.